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Anonymous's avatar
Anonymous
Not applicable
5 years ago

Updating PBIRS - SQL Server Enterprise with Software Assurance edition

Hi to all,   Where I work we are currently using the January 2020 version of PBIRS and we want to upgrade to a newer version. We have the SQL Server Enterprise with Software Assurance edition. I tr...
Installation
Installing
Report Server
software assurance
upgrade
FarhanAhmed's avatar
FarhanAhmed
Icon for Community Champion rankCommunity Champion
5 years ago

Have you tried to reboot the system before installation?

 

[32A4:5544][2020-12-28T21:25:10]i000: Setup: A restart is required.

 

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Hi FarhanAhmed ,

     

    No I didn't. What I did before executing the installer was to stop the PBIRS and SQL Server services.

    The installation never asked me if I wanted to reboot, neither before nor after.

     

    • v-janeyg-msft's avatar
      v-janeyg-msft
      Icon for Community Support rankCommunity Support
      5 years ago

      Hi, Anonymous 

       

      It’s my pleasure to answer for you.

      You can follow the detailed link:My Tech Learning: Tutorial -- Steps to upgrade Power BI Report Server

      By the way, Was the previous version installed using SA product key?

      Did the error occur at this step?

      If it doesn’t solve your problem, please feel free to ask me.

       

      Best Regards

      Janey Guo

       

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

      • Anonymous's avatar
        Anonymous
        Not applicable
        5 years ago

        Hi Janey,

         

        Thanks for your help. An error message popped up briefly after the step shown in the image and then proceeded to install Power BI Report Server but ultimately failed.

         

        I'm not sure if previous version was installed using SA product key, but if I had to guess I'd probably say yes. What difference does it make if an SA product key was used when installing the previous version? Maybe the installation could have succeeded?

         

        Best regards.