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jguerrero's avatar
jguerrero
Icon for Helper II rankHelper II
3 years ago
Solved

Power BI Page "does not exist"

Hi, Guys. I have ain ssue with just one users.  He is clicking the link to access Report Server but receives the message below (<ServerName> is the name of the page in Report Server. Again, accesib...
access
Report Server
  • Shahfaisal's avatar
    Shahfaisal
    3 years ago

    Can you double-check to make sure the user is connected to the company's network? Also, what happens when the user connects to the ReportServer URL - http://<Server_Name>/ReportServer

  • jguerrero's avatar
    jguerrero
    3 years ago

    Issue is fixed.

    Problem was with VPN as Shahfaisal suggested.

    For some reason the VPN became intermitent allowing the user to connect, but just for a couple of second and from there access to our files and links was intermitent. The time for the folder to respond was enough, but not for the server hence the error.

    VPN software was uninstalled and new version installed and that fixed it.

     

    Thanks Shahfaisal for your help here.

jguerrero's avatar
jguerrero
Icon for Helper II rankHelper II
3 years ago

Sorry, I think I did not explain myself right. Here is the situation again.

 

I have acess to Report Server and I can see and manage the PBIX files. I am in our network.

Rest of the users can access Report Server and see the data.

This particular user is not able to access Report Server. If he tries the link, the NOT FOUND error is produced.

He is in our network because he is able to access other applications and folders not accesible from outside, but he is not able to open Report Server.