Forum Discussion
Error to connect Power BI App using HTTPS on PowerBI Report Server
Hello guys,
I deployed the Power BI Report server using a HTTPS certificate signed by the root certificate of my organization and I am not being able to conect the Power BI app on it using the HTTPS portal.
Some facts:
- I Installed the root certificate on the mobile device, so no HTTPS warnings
- I can access the Power BI Reporting Services with my mobile device using the browser
- If I go to the Power BI Reporting Services Configuration and set up an HTTP portal, I can use it with the mobile normally
- I tested in 2 different devices and 2 different servers with the last version of Power BI Report Server
Is someone else having problems to connect the PowerBI App to a PowerBI Report Server with HTTPS?
10 Replies
We are investigating this issue now to see if we can reproduce it.
Then I traced the server port 443 and saw there we have a possible certificate problem. Does Power BI App acepts user installed certificates?
I assume you are using Android. Have you tried using FQDN to connect? Also, if you have an iOS device, can you try the same scenario?
Hello valentiniliescu,
on my production server, I have the certificate binded to the FQDN name and the problem is the same. When we tested with iOS, the error message is more complete: it says about the certificate error, but the error captured server side is the same.
Do you have the Power BI Report Server configured via SSL on you organization? It it possible to connect with the app? Is your certificate signed by a root certificate of your organization? (just trying to check if someone else are facing the same problem...)
The workaround I made was to have another URL without HTTPS just for the mobile devices, but we are going to deploy to the users only after solving this HTTPS issue.
