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Anonymous's avatar
Anonymous
Not applicable
3 years ago
Solved

Custom Visual not working for some users on PBI server

We are using Chiclet Slicer and Tornado chart custom visuals.  They render correctly for some users and not for others. Why? What is the solution? Correct Image   Not Render Image  
Custom visual
Custom Visual Not Rendering
Custom Visuals
  • Anonymous's avatar
    Anonymous
    3 years ago

    Thanks, I'll check out the link

v-luwang-msft's avatar
v-luwang-msft
Icon for Community Support rankCommunity Support
3 years ago

Hi Anonymous ，

There are certain limitations for Organization visuals as per the Microsoft documentation - you can refer to the Microsoft documention - 

https://docs.microsoft.com/en-us/power-bi/developer/visuals/power-bi-custom-visuals-organization

Considerations and limitations

There are several considerations and limitations that you need to be aware of.

Admin:

  • If a Power BI visual from AppSource or a file is deleted from the repository, any existing reports that use the deleted visual will stop rendering. Deleting from the repository isn't reversible. To temporarily disable a Power BI visual from AppSource or a file, use the "Disable" feature.

  • Organizational Power BI visuals are not supported in Power BI report server.

End user:

  • Organizational Power BI visuals are private visuals imported from the organization repository. As any private visual they can't be exported to PowerPoint or displayed in emails received when a user subscribes to report pages. Only certified Power BI visuals imported directly from the marketplace supports these features.

  • Certain visuals don't render if deployed through the organization repository. Use the Add from AppSource option in the Admin portal to manage the following visuals:

    • Viso
    • Map box
    • PowerAutomate
    • Charticulator

refer：

https://support.tygraph.com/support/solutions/articles/67000697201-fix-uncertified-visuals-from-appsource- 

 

 

Best Regards

Lucien