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Bbrown44's avatar
Bbrown44
Icon for Advocate II rankAdvocate II
8 years ago
Solved

Submit Tech Support Ticket Issue

I am trying to submit a tech support issue and the following loop is happening:   on my Power BI Pro dashboard I click on the ? icon for  see screen shot below:     When I click the "Get Hel...
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  • v-piga-msft's avatar
    v-piga-msft
    8 years ago

    Hi Bbrown44,

     

    Please refer to the gif how to create the support ticked.

    submit a support ticket

     

    Best Regards,

    Cherry

NickRooster's avatar
NickRooster
New Member
7 years ago

I'm having the same issue.

 

Your gif shows clearly that you are also NOT signed in as well.

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Exactly.   They are not signed in....

 

How on earth do you submit a support ticket????     You just get into an endless loop of being directed to the "ideas" page.  

 

Here's an Idea:   FIX THE SUPPORT TICKET PROCESS