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Bbrown44's avatar
Bbrown44
Icon for Advocate II rankAdvocate II
8 years ago
Solved

Submit Tech Support Ticket Issue

I am trying to submit a tech support issue and the following loop is happening:   on my Power BI Pro dashboard I click on the ? icon for  see screen shot below:     When I click the "Get Hel...
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  • v-piga-msft's avatar
    v-piga-msft
    8 years ago

    Hi Bbrown44,

     

    Please refer to the gif how to create the support ticked.

    submit a support ticket

     

    Best Regards,

    Cherry

v-piga-msft's avatar
v-piga-msft
Icon for Resident Rockstar rankResident Rockstar
7 years ago

Hi Bbrown44,

 

If you have solved your problem, please always accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

 

Best Regards,

Cherry

  • NickRooster's avatar
    NickRooster
    New Member
    7 years ago

    I'm having the same issue.

     

    Your gif shows clearly that you are also NOT signed in as well.

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Exactly.   They are not signed in....

       

      How on earth do you submit a support ticket????     You just get into an endless loop of being directed to the "ideas" page.  

       

      Here's an Idea:   FIX THE SUPPORT TICKET PROCESS