Forum Discussion
Schedule Refresh - Failed to load settings
Trying to go in and confirm my refresh schedule but I've been receiving the below error over the last couple days. Any help would be greatly appreciated! Failed to load settings Please try again...
Check to see if you still have the gateway connection configured for this dataset. I would start by looking to see if the gateway connection for this report was deleted.
I have seen this happen, and when you re-create the gateway connection in the admin portal it fixed this error.
I didn't think that a gateway was applicable to a Azure SQL DB connection. However, I just checked again today and it seems to be working again - not sure why it stopped randomly for a couple weeks but everything is good to go now.
Thanks for the reply!
You are correct, I missed the details of your first post. Shouldn't be needed in your case. Glad everything is working again.
