Forum Discussion

Nichita_J's avatar
Nichita_J
Frequent Visitor
1 year ago
Solved

Usage Statistics for Mobile Users

Hello All,

 

     Question - Regarding usage Statistics showing as Mobile Users. Does it only captures users using Power BI App on Phone or it does also include users using teams app on phone and accessing Power bi Apps through teams?

  • Hi Nichita_J 

    Right now, Power BI doesn’t have a built-in way to tell apart users who are viewing reports through the Power BI mobile app vs. those using the Teams mobile app. Both are simply counted under the "Mobile Users" category, since the system mainly looks at the device type, not the specific app.

    If my response has resolved your query, please mark it as the Accepted Solution to assist others. Additionally, a 'Kudos' would be appreciated if you found my response helpful.

     

    Thank you

6 Replies

  • v-priyankata's avatar
    v-priyankata
    Community Support

    Hi Nichita_J 

    Right now, Power BI doesn’t have a built-in way to tell apart users who are viewing reports through the Power BI mobile app vs. those using the Teams mobile app. Both are simply counted under the "Mobile Users" category, since the system mainly looks at the device type, not the specific app.

    If my response has resolved your query, please mark it as the Accepted Solution to assist others. Additionally, a 'Kudos' would be appreciated if you found my response helpful.

     

    Thank you

  • v-priyankata's avatar
    v-priyankata
    Community Support

    Hi Nichita_J 

    Thank you for reaching out to the Microsoft Community Forum.


    The "Mobile Users" category in Power BI usage statistics includes users accessing reports through the Power BI mobile app on iOS or Android. Additionally, if users open Power BI reports or apps via the Microsoft Teams mobile app, it is also likely counted as a mobile user, since the experience is within a mobile context.

    If my response has resolved your query, please mark it as the Accepted Solution to assist others. Additionally, a 'Kudos' would be appreciated if you found my response helpful.

     

    Thank you

  • Nichita_J's avatar
    Nichita_J
    Frequent Visitor

    Hello Priyanka,

    Thank you for your response. Is there any way currently in power bi to differentiate these two metrics within mobile users?

  • v-priyankata's avatar
    v-priyankata
    Community Support

    Hi Nichita_J 

    May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

    Thank you.

     

  • v-priyankata's avatar
    v-priyankata
    Community Support

    Hi Nichita_J 
    I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.
    Thank you

  • v-priyankata's avatar
    v-priyankata
    Community Support

    Hi Nichita_J 
    I hope this information is helpful. Please let me know if you have any further questions or if you'd like to discuss this further. If this answers your question, please Accept it as a solution and give it a 'Kudos' so others can find it easily.
    Thank you.