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gooranga1's avatar
gooranga1
Power Participant
5 years ago

workspace with no admin access

Hi, I upgraded all our workspaces to the new version recently which all went fine except for 1 workspace. This workspace upgraded fine but since it has been upgraded I no longer have any admin acces...
Need Help
gooranga1's avatar
gooranga1
Power Participant
5 years ago

Hi Anonymous 

Yes all the upgrades if all the other 20 workspaces worked fine, but 1 did not. Now I don't have access and my IT team can't seem to access it either?

 

all I have as options are below. I was defintely an admin of this workspace before I ran the upgrade.

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi gooranga1 

Do you have access to the admin portal?(The full admin portal can be accessed by global admins and users who have the Power BI service administrator role.)

If you have access to it, you may try this way.

Open the admin portal, choose the workspace , find your worksapce in filter(Name) then add admin in Access.

For more info to Admin portal: Administering Power BI in the admin portal

And I also search the issue list and find a problem like yours, I hope this could help you.
Issue:Temporarily lose Admin permissions in Workspace

 

Best Regards,

Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.