workspace with no admin access

[gooranga1]

Hi,

I upgraded all our workspaces to the new version recently which all went fine except for 1 workspace. This workspace upgraded fine but since it has been upgraded I no longer have any admin access? I was the admin for all workspaces and I created them all. 

I can't seem to set myself as an admin anymore to this workspace?

I am an Owner in Microsft365 for this Konnect workspace apparently. Anyone have any ideas on how to fix this?

[Anonymous]

Hi @gooranga1 

Could you tell me if your problem has been solved? If it is, kindly Accept it as the solution. More people will benefit from it. Or you are still confused about it, please provide me with more details about your problem.

Best Regards,

Rico Zhou

[gooranga1]

Thanks @Anonymous 

I don't have access to the admin portal but I have sent it to somebody who does to take a look. I will let you know.

[Anonymous]

Hi @gooranga1 

I try to upgrade a classic workspace to New and it works well.

Please try to check your Permission in Workspace access.

Best Regards,

Rico Zhou

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

[gooranga1]

Hi @Anonymous 

Yes all the upgrades if all the other 20 workspaces worked fine, but 1 did not. Now I don't have access and my IT team can't seem to access it either?

all I have as options are below. I was defintely an admin of this workspace before I ran the upgrade.

[Anonymous]

Hi @gooranga1 

Do you have access to the admin portal?(The full admin portal can be accessed by global admins and users who have the Power BI service administrator role.)

If you have access to it, you may try this way.

Open the admin portal, choose the workspace , find your worksapce in filter(Name) then add admin in Access.

For more info to Admin portal: Administering Power BI in the admin portal

And I also search the issue list and find a problem like yours, I hope this could help you.
Issue:Temporarily lose Admin permissions in Workspace

Best Regards,

Rico Zhou

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

[Greg_Deckler]

@gooranga1 You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".