Forum Discussion
something went wrong. please try again later - When try to view a report by link
1. Verify that the user has the same license as all other users, and if so, whether the license has expired.
2. Did you give this user access? This can be confirmed in manage permissions.
3. You mentioned that there are users who can access this report and users who can't, have you compared the difference between the two?
Best Regards,
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi Alisa, Thank you!
1. The user has the same Pro licens as other users and the dataset and report in the same workspace as the datasets and reports of other users.
2. The premision and roles are the same - viewer. I checked in the report's premissions.
3. I compared the difference between this users and the others - No differences.
Hi Or1122
Is this user who can't access your report using the same account as the other users? Does it belong to the same tenant? Have you tried resharing your report to him?
Best Regards,
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.Hi,
The report is shared by link to an external user in our 365, like other users that doesn't have this problem.
It looks like more Security/IT things in the user's eviroment, and I try to understand how the user can resolve it.
Berst Regards,
Or
