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RMV's avatar
RMV
Helper V
9 years ago

sharing dashboard to external users

Hi, Can we share dashboard to external users with email address mentioned corporate address (for example: companyname.co.id) which is based in google apps? We got a feedback from the person that he...
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RMV's avatar
RMV
Helper V
9 years ago

Hi Gnanasekar,

Other external users we invited received email invitation perfectly.

I believe they have to follow the link sent via the email to go to the external dashboard shared with them, and then they can save the link in their bookmark. This is what I learn from the tutorial.

Please correct me if I'm wrong.

 

Regards,

Gnanasekar's avatar
Gnanasekar
Helper III
9 years ago

Hi RMV

 

I get back my words. The external users also get email invitation. 

 

1.Please check his junk email or delete email. It is not a Power BI services problem.

 

2.Can you conform in your Power BI service you shared to them or not.

  • RMV's avatar
    RMV
    Helper V
    9 years ago

    Hi Gnanasekar,

     

    1. He could not find the email in Junk mail or Deleted folders.

    2. I checked the Access list, the name is there, but shown as if they haven't entered the dashboard.

    Is there other place i have to look into?

     

    • Gnanasekar's avatar
      Gnanasekar
      Helper III
      9 years ago

      Hi RMV

       

      Can you check in Access list, near by his name should be in 'Can View'. If it is different they may not get dashboards and mail.

       

      Unshare and share again to that person.

       

      By

      Gnanasekar

      • RMV's avatar
        RMV
        Helper V
        9 years ago

        Hi Gnanasekar,

         

        it said Cancel Invite.

        I though Can View shows that the respective person has entered the dashboard after he's invited.

        Cancel Invite shows that the respective person has not entered the dashboard.

        I don't think we can assume that he didn't receive email invitation, do you think so?