Forum Discussion

RMV's avatar
RMV
Helper V
9 years ago

sharing dashboard to external users

Hi, Can we share dashboard to external users with email address mentioned corporate address (for example: companyname.co.id) which is based in google apps? We got a feedback from the person that he...
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Gnanasekar's avatar
Gnanasekar
Helper III
9 years ago

Hi RMV

 

If you share dashboard in outside organization, they won't get email invitation. Email invitation is available only in inside organization users.

 

By

Gnanasekar

  • RMV's avatar
    RMV
    Helper V
    9 years ago

    Hi Gnanasekar,

    Other external users we invited received email invitation perfectly.

    I believe they have to follow the link sent via the email to go to the external dashboard shared with them, and then they can save the link in their bookmark. This is what I learn from the tutorial.

    Please correct me if I'm wrong.

     

    Regards,

    • Gnanasekar's avatar
      Gnanasekar
      Helper III
      9 years ago

      Hi RMV

       

      I get back my words. The external users also get email invitation. 

       

      1.Please check his junk email or delete email. It is not a Power BI services problem.

       

      2.Can you conform in your Power BI service you shared to them or not.

      • RMV's avatar
        RMV
        Helper V
        9 years ago

        Hi Gnanasekar,

         

        1. He could not find the email in Junk mail or Deleted folders.

        2. I checked the Access list, the name is there, but shown as if they haven't entered the dashboard.

        Is there other place i have to look into?