Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
9 years ago
Solved

schedule refresh lost credentials

Hello,   Why is it that from time to time the Schedule Refresh setup losses some of the credentials? In spite no changes have occurred to them?                  
Need Help
  • GilbertQ's avatar
    GilbertQ
    9 years ago

    Hi Anonymous

     

    From my experience this is if you save your Power BI Desktop into the Power BI Service, it will overwrite the current credentials. Which will mean that you will need to edit the credentials again.

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    9 years ago

    AnonymousSRLyman Can you change it to use OAuth2 and enter the credetial for the dataset again? Please check if schedule refresh is successfull after you set the credential.

     

    Best Regards,
    Qiuyun Yu

v-qiuyu-msft's avatar
v-qiuyu-msft
Community Support
9 years ago

AnonymousSRLyman Can you change it to use OAuth2 and enter the credetial for the dataset again? Please check if schedule refresh is successfull after you set the credential.

 

Best Regards,
Qiuyun Yu

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    hi v-qiuyu-msft

     

    It works after I enter the credentials again, yes.

    my question is why does it looses the credentials in the first place?

     

    Kind regards,

    J

    • v-qiuyu-msft's avatar
      v-qiuyu-msft
      Community Support
      9 years ago

      Hi Anonymous,

       

      Please go to the Refresh History and find the record about that failed schedule refresh. Click the Show button to get detail error message, copy all this details and paste here. I will try to send your information internally to analyze the reason.

       

      Best Regards,
      Qiuyun Yu

      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        thanks v-qiuyu-msft

        No issues currently, but will come back with the error message if it happens again.

         

        Thank you for your help.

        J

         

    • SRLyman's avatar
      SRLyman
      Frequent Visitor
      9 years ago

      In my case, I converted an Excel PowerPivot table to Power BI  which caused our system to create more than one oData feed request in our environment. This ran afoul of our third-party authentication software. My solution was to re-build my tables using the Get Data function.  Those reports only had one authetication and retained the credentials.