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PowerJoost's avatar
PowerJoost
Advocate I
8 years ago

report subscription email dissappeared

Hi,   I have been subscribing to a certain page of a report for a while and this suddenly has dissappeared. This has happened before i did not take much note of this. Now i'm also receiving the sam...
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PowerJoost's avatar
PowerJoost
Advocate I
8 years ago

Hi Anonymous,

 

 

I'll try to clarify more. 

 

The subscriptions work for me for a while, about a week, and then suddenly they stop.

See my printscreens of outlook.

 

In the settings I cannot find the subscriptions anymore. I have made a new one but am worried that next week it is gone.

 

I was wondering if this is due to perhaps changes in the report/page/dataset?

 

Thank you for looking into this. I will also look into the support ticket but i was wondering if there is a bit of documentation on this that i cannot find.

 

PowerJoost's avatar
PowerJoost
Advocate I
8 years ago

Again my subscription stopped. It lasted two days now.

Raised a support ticket

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    This same thing happened to me when I republished the report from PowerBI desktop after making changes.

    • PowerJoost's avatar
      PowerJoost
      Advocate I
      8 years ago

      fyi: Still waiting on an answer. I would expect that things that dacorson describes are documented somewhere as things you can or cannot do while you have a subscription.

      • Anonymous's avatar
        Anonymous
        Not applicable
        7 years ago

        Hi guys,

         

        Has there been any update on this? We love subscriptions but they are unreliable as sometimes they disappear when we republish the reports from Desktop.

         

        Cheers