refresh error power bi service

Hi, Anonymous 

According to the error message, it seems to be an internal service error. After my research online, I think maybe it’s because the report has been broken in the Power BI Service. Remove the report and related dataset then publish again or just publish it to another workspace can solve this problem. You can follow these steps:

1 - Open the report in PBI Desktop and clear the cache (file...options and settings... options)

2 - Refresh the data in the desktop and save it.

3 - Open PBI Online and remove the associated dataset(s). Note - you'll need to remove the reports from any content packs before you can remove the reports and data from the online service. Also, you might want to make a note of the (failed) refresh schedule you had before doing this so you can recreate it exactly.

4 - Go back to PBI Desktop and publish the report from PBI Desktop to Online

5 - Go back to PBI Online and set the refresh schedule back up

6 – Check if the scheduled and manual refresh can work normally.

Hope that can help you to solve this problem.

Troubleshooting refresh scenarios

Best Regards,

Community Support Team _Robert Qin

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