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mailtorafi's avatar
mailtorafi
New Member
9 years ago
Solved

"Something went wrong" while creating group

Something went wrong

Couldn't create the group
Please try again later or contact support. If you contact support, please provide these details.

Activity ID90f49c22-bbd4-4b1e-9088-04a1c072387f

Request ID2088f7f5-32e9-8f05-1129-0fbbdb7e95c2

Correlation ID4ae4197e-e0de-3ae7-e97c-6b5ce86d3a4c

Status code500

TimeThu Jun 15 2017 14:11:45 GMT+0530 (India Standard Time)

Version13.0.1700.2477

Cluster URIhttps://wabi-south-east-asia-redirect.analysis.windows.net

 

 

please help me with this error.

 

Thank you.

  • v-huizhn-msft's avatar
    v-huizhn-msft
    9 years ago

    Hi mailtorafi,

    Now, the group creation in Power BI is controlled by the group creation in Exchange Online. Generally, this error will occur when the Exchange admin has disabled it. You need to contact your O365 tenant administrator whether group creation option is disabled. For more details, plese review: Prevent Users from Creating Groups in Office 365.

    Best Regards,
    Angelia

1 Reply

  • v-huizhn-msft's avatar
    v-huizhn-msft
    Icon for Microsoft Employee rankMicrosoft Employee
    9 years ago

    Hi mailtorafi,

    Now, the group creation in Power BI is controlled by the group creation in Exchange Online. Generally, this error will occur when the Exchange admin has disabled it. You need to contact your O365 tenant administrator whether group creation option is disabled. For more details, plese review: Prevent Users from Creating Groups in Office 365.

    Best Regards,
    Angelia