"File contains corrupted data" when refreshing data set on PBi Service, works fine on desktop

Hi  Anonymous ,

According to my research, this issue can be caused by multiple reasons, you can have a check: 

Core excel > 30MB 
Excel has password 
Permission issue 
Corrupted model 
Wrong type, error format, value issue, etc. 

If you still have a problem, you can try these steps to find if they can be useful: 

1. Please delete your desktop firstly. 

2. Delete the Cache and CEF folders in the paths as below.

C:\Users\username\Microsoft\Power BI Desktop Store App

C:\Users\username\AppData\Local\Microsoft\Power BI Desktop

3. Reinstall your Power BI desktop and try again.

Best Regards,
Neeko Tang
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