"File contains corrupted data" when refreshing data set on PBi Service, works fine on desktop

[gzimmer]

Processing error: File contains corrupted data.
Cluster URI: WABI-US-EAST2-C-PRIMARY-redirect.analysis.windows.net
Activity ID: 80b55d9a-f296-4bec-b70c-22300d2130a2
Request ID: c9b0db9a-509f-2048-dc3c-ee47628a6af6
Time: 2022-09-13 17:09:39Z

My report refreshes fine on PBi Desktop, and get published to the service fine. Only when I manually trigger a refresh does it give me the above error.
Is my only resort to just rebuild from scratch and hope I don't replicate whatever is causing the corruption?

[Anonymous]

Hi @gzimmer ,

Has your problem been solved? If not, is there anything I can do to help you. If it has been solved, please consider Accept it as the solution to help the other members find it more quickly. 

Best Regards,

Neeko Tang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

[Anonymous]

Hi  @gzimmer ,

According to my research, this issue can be caused by multiple reasons, you can have a check: 

  

Core excel > 30MB 
Excel has password 
Permission issue 
Corrupted model 
Wrong type, error format, value issue, etc. 

  

If you still have a problem, you can try these steps to find if they can be useful: 

1. Please delete your desktop firstly. 

2. Delete the Cache and CEF folders in the paths as below.

C:\Users\username\Microsoft\Power BI Desktop Store App

C:\Users\username\AppData\Local\Microsoft\Power BI Desktop

3. Reinstall your Power BI desktop and try again.

Best Regards,
Neeko Tang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[GilbertQ]

Hi @gzimmer 

Can you please ensure that you have the latest verison of Power BI Gateway installed and see if that resolves the issue?