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mmcanirlin
Frequent Visitor

printing includes the sidebar

Hi -

I have a user that is trying to print a page from powerBi and is getting the same issue if they right click on the page and click print, and if they go File > Print this page.

The preview, and actual print is including an image of the sidebar.  This is occuring for just one person, in 2 different browswers.  I have not been able to replicate it on my end, and I have 2 other users using the same report where it does not occur, using the same printer. So Pretty sure it is not a PowerBI issue per se.

1 ACCEPTED SOLUTION
v-jianboli-msft
Community Support
Community Support

Hi @mmcanirlin ,

 

The Print screens vary by browser and software version.

We cannot guarantee that the printed copy will be exactly the same as it appears in the Power BI service. Things like scaling, margins, visual details, orientation, and size are not controlled by Power BI. Try adjusting the print settings for your browser. Some of the ones we suggest above are page orientation (portrait or landscape), margin size, and scale. If these don't help, refer to the documentation for your specific browser.

 

For more details, please refer to:

Print from the Power BI service - Power BI | Microsoft Docs

 

Best Regards,

Jianbo Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

3 REPLIES 3
v-jianboli-msft
Community Support
Community Support

Hi @mmcanirlin ,

 

The Print screens vary by browser and software version.

We cannot guarantee that the printed copy will be exactly the same as it appears in the Power BI service. Things like scaling, margins, visual details, orientation, and size are not controlled by Power BI. Try adjusting the print settings for your browser. Some of the ones we suggest above are page orientation (portrait or landscape), margin size, and scale. If these don't help, refer to the documentation for your specific browser.

 

For more details, please refer to:

Print from the Power BI service - Power BI | Microsoft Docs

 

Best Regards,

Jianbo Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Amijoz007
Regular Visitor

We are experiencing the same issue.  Has to have been some type of change within Power BI...

GilbertQ
Super User
Super User

Hi @mmcanirlin 

 

From what you are saying I would look at this users printer settings?

 

See what printer they are using.

As well as the printer properties to print?





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