Forum Discussion

Minakshi's avatar
Minakshi
Resolver I
5 years ago
Solved

issue in report access

Hello experts, one of my customers getting this message while accessing report. Can any one let me know what could be the issue.  Thanks in advance Minakshi
Need Help
  • v-jingzhang's avatar
    v-jingzhang
    5 years ago

    Hi Minakshi 

     

    You can ask the dataset owner to manage dataset permissions by clicking the ellipsis beside a dataset and selecting Manage permissions. If the user only needs to read the report, you can give him Read permission. If he wants to create reports based on the dataset (or other operations which need build permission), you can give him Build permission. You can determine what permissions you want the users have when first sharing report with them. You can also change their permissions later via the method in below image. 

    Please refer to below link for more details about dataset permissions.

    Build permission for shared datasets - Power BI | Microsoft Docs

     

    Kindly let me know if this helps.
    Community Support Team _ Jing Zhang
    If this post helps, please consider Accept it as the solution to help other members find it.

  • v-jingzhang's avatar
    v-jingzhang
    5 years ago

    Minakshi The cause is probably with the user's license as other two users can access the report without any issue. Can you confirm which license he has? If the report is in shared capacity and the user only has a free license, he still cannot see the report though you have given him access. He will need a pro license to see the report unless the report is in a premium workspace.

     

    Reference: Find out which licenses you have

Minakshi's avatar
Minakshi
Resolver I
5 years ago

Thank you so much v-jingzhang , collinq . I have provided access of the report to 3 users but one of them got the error and other two are able to access it with any issue. I am not sure, where is issue? is it on my end or his end?
I re shared the report and access report shows his name in read permission but still he is not able to read it.

  • v-jingzhang's avatar
    v-jingzhang
    Community Support
    5 years ago

    Minakshi Where is the report located? In premium capacity or shared capacity? Does the user have pro license?

    • Minakshi's avatar
      Minakshi
      Resolver I
      5 years ago

      v-jingzhang I have pro licence and user may have either pro/premium , I am not sure. 

      • v-jingzhang's avatar
        v-jingzhang
        Community Support
        5 years ago

        Minakshi The cause is probably with the user's license as other two users can access the report without any issue. Can you confirm which license he has? If the report is in shared capacity and the user only has a free license, he still cannot see the report though you have given him access. He will need a pro license to see the report unless the report is in a premium workspace.

         

        Reference: Find out which licenses you have