export to pdf background turning white

[aswathiii]

Hi, when i export the report published in power bi service to pdf, the background of the canvas and visulas is turning white in pdf. Why is this happening? How can i solve this?

[v-ssriganesh]

Hi @aswathiii,
I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.
Thank you.

[v-ssriganesh]

Hi @aswathiii,

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

Thank you.

[v-ssriganesh]

Hi @aswathiii,

Thank you for reaching out to the community! I appreciate the valuable insights shared by @rohit1991 and @ibarrau they’ve provided great explanations regarding why the background turns white when exporting to PDF and the limitations of certain visuals.

Additional considerations:

• If specific visuals are turning white, check their background transparency settings: Select the visual → Format Pane → Effects → Background → Set transparency to 0%.
• If you’re facing blurry or inconsistent rendering, consider increasing the report resolution before exporting: Go to File > Options and Settings > Options > Report Settings and ensure high-resolution rendering is enabled.
• Some Power BI themes may not fully translate when exporting to PDF. Try switching to a default theme and see if the issue persists.
• Ensure that your report is optimized for high-quality rendering by setting appropriate Page View and Canvas Size before exporting.
• Occasionally, exporting behaviour might vary across different browsers. Testing in Edge, Chrome, or Firefox could help identify any inconsistencies.
• Power BI Service updates can sometimes impact export functionality. Ensure your Power BI version is up to date

If this helps, then please Accept it as a solution and dropping a "Kudos" so other members can find it more easily.

Thank you.

[v-ssriganesh]

Hi @aswathiii,
I hope this information is helpful. Please let me know if you have any further questions or if you'd like to discuss this further. If this answers your question, please Accept it as a solution and give it a 'Kudos' so others can find it easily.
Thank you.

[rohit1991]

hi @aswathiii ,

Why This Happens?

Well, Power BI does not export transparency in PDFs. Custom backgrounds (images or colors) may not render correctly. Or, Some themes don't apply to PDF exports.

Solutions:

1. Set a Solid Background Color

   • Go to View > Page Background → Choose a solid (non-transparent) color.

2. Use a Background Image

   • Add a full-page image with the desired color.
   • Set Transparency = 0% in Page Formatting.

3. Export Using Print Option

   • Instead of Export to PDF, use Print > Save as PDF.

"The goal is to turn data into information, and information into insight." – Carly Fiorina

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[ibarrau]

Hi. Does that happen with all visuals? I'm asking because not all of them are allowed.

The following aren't supported for Export to PDF. Either the PDF export option is grayed out or isn't listed at all on the Export dropdown. In some cases, such as for R visuals, the report exports but the visual renders as a gray box with an error message.

• These Power BI visuals aren't supported. When you subscribe to a report containing these visuals, they display an error symbol.
  • Power BI custom visuals. The exception is those Power BI custom visuals that are certified
  • ESRI ArcGIS visuals
  • R visuals
  • Power Apps visuals
  • Python visuals
  • Power Automate visuals
  • The Paginated report visual
  • Visio visuals
• Visual displayed as a Data point table or displayed with "Show data point as a table," can't be exported to PDF.

There is more info in this docs: https://learn.microsoft.com/en-us/power-bi/collaborate-share/end-user-pdf?tabs=powerbi-service

I hope that helps,