error in the Data Gateway

[renanpinheiro]

Gateway installed enterprise and managed to set up properly, but in time to perform the update an error message, as if the Getway were not installed.

See images

[renanpinheiro]

Hi all,
I could make it work. I need to have both installed and configured gateways, which I think means unnecessary, but is working.

thanks.

[v-qiuyu-msft]

Hi @renanpinheiro,

From the second image, we can know that the on-premises data gateway is working well. So I guess the highlighted section in first image is prompted you to install the personal gateway, right?

If that is a case, you can download the On-premises data gateway, then select Personal Gateway instead of On-premises data gateway to install the personal gateway. Then this message will disappear. For more information, please refer to this article: Power BI Gateway - Personal.

If I misunderstand the issue, please translate the message to English, and share more information for us to analyze.

Best Regards,
Qiuyun Yu

[renanpinheiro]

@v-qiuyu-msft is not working. I installed two gateways, but the update still giving error.

[v-qiuyu-msft]

Hi @renanpinheiro,

Which error throws out? After installing the personal gateway, have you configured the dataset to use this personal gateway?

Best Regards,
Qiuyun Yu