Forum Discussion

PKGR's avatar
PKGR
Frequent Visitor
5 years ago
Solved

dataset refresh error in service -"Processing error: Information is needed in order to combine data"

Hi   Not able to refresh dataset in service, getting below error.  "Processing error: Information is needed in order to combine data" I have already tried below: 1. Updated credentials with priv...
Need Help
  • collinq's avatar
    collinq
    5 years ago

    Hi PKGR ,

     

    Are you using a gateway and if so, are the credential updated there as well? 

    Also, check the Data Source Credentials in the service to confirm that they are working as well :

     

    If those don't make any difference, what is the full error message?

     

w876748's avatar
w876748
New Member
5 years ago

I found this solution from March 2021 that worked for me - go into your Data Set settings - under Data Source Credentials, click Edit Credentials and ensure that your user credentials and privacy level are the same for each data source.  Good luck!