Join us at FabCon Atlanta from March 16 - 20, 2026, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.
Register now!Calling all Data Engineers! Fabric Data Engineer (Exam DP-700) live sessions are back! Starting October 16th. Sign up.
Hi guys, I deployed a data gateway a month ago, it runs well when I refresh data in pbi service, but there is an error that failed to refresh data, and when I longin data gateway, the result is this, there are no signs I can input password and it just cannot move to next step, how can I do? Thank you.
Solved! Go to Solution.
Hi, @Anonymous
Can't you continue after you enter your email name here?
Do you upgrade your gateway to the latest version? Power BI Gateway | Microsoft Power BI
Please check your firewall or proxy blocks connection, most likely the problem is here.
You can follow the steps in the similar but solved thread:
Solved: Can't Sign in to On Premise Gateway after reinstal... - Microsoft Power BI Community
Did I answer your question? Please mark my reply as solution. Thank you very much.
If not, please feel free to ask me.
Best Regards,
Community Support Team _ Janey
Hi, @Anonymous
Can't you continue after you enter your email name here?
Do you upgrade your gateway to the latest version? Power BI Gateway | Microsoft Power BI
Please check your firewall or proxy blocks connection, most likely the problem is here.
You can follow the steps in the similar but solved thread:
Solved: Can't Sign in to On Premise Gateway after reinstal... - Microsoft Power BI Community
Did I answer your question? Please mark my reply as solution. Thank you very much.
If not, please feel free to ask me.
Best Regards,
Community Support Team _ Janey
Join the Fabric FabCon Global Hackathon—running virtually through Nov 3. Open to all skill levels. $10,000 in prizes!
Check out the September 2025 Power BI update to learn about new features.