Forum Discussion

Biesse's avatar
Biesse
New Member
9 months ago

cannot refresh report automatically

Hi,  I created a report linked to sql server.    I cannot refresh it automatically because of incorrect credentials.   This is the error I had:  Failure details: The last refresh attempt failed...
Need Help
Biesse's avatar
Biesse
New Member
9 months ago

Hi, 

thanks for all replies. 

We are still verifying with our it manager to fix some problems with gateway. Our SQL servers are hosted on premises, but I'm not able to reach them out, for the moment! 

I will update you as soon as I can. 

 

Bianca 

 

v-veshwara-msft's avatar
v-veshwara-msft
Community Support
9 months ago

Hi Biesse ,

Thanks for the update. Since your SQL Server is on-premises, ensuring that the gateway can reach the server and that the credentials are correctly configured should help resolve the issue. We’ll wait for your update once the checks are complete.

 

Thank you.