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jracer007
Helper IV
Helper IV

Zendesk Data

‎01-16-2018 07:02 AM

Hello,

I want to tell you that when I connect my Zendesk data to Power BI Service, I'm never asked for authentication data.

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jracer007
Helper IV
Helper IV

‎01-19-2018 04:05 AM

The problem was solved, thanks.

View solution in original post

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jracer007
Helper IV
Helper IV

‎01-19-2018 04:05 AM

The problem was solved, thanks.

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v-qiuyu-msft
Community Support
Community Support

‎01-19-2018 02:00 AM

Hi @jracer007,

 

May I know if my suggestions help you to solve the issue? Does the issue persist now? 

 

Best Regards,
Qiuyun Yu 

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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jracer007
Helper IV
Helper IV

‎01-18-2018 04:16 AM

This correct.

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Vicky_Song
Impactful Individual
Impactful Individual

‎01-17-2018 06:42 PM
 
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v-qiuyu-msft
Community Support
Community Support

‎01-17-2018 06:41 PM

Hi @jracer007,

 

1. From this article, a Zendesk Administrator account is required to access the Zendesk content pack. Please verify if your account is administrator firstly. 

 

2. Which browser did you sign in Power BI service? Please try different browsers eg: Chrome, Edge browser. 

 

3. Before connect to Zendesk content pack, please sign in Zendesk site in browser. Then get data from Zendesk from Power BI in the same browser. 

 

Best Regards,
Qiuyun Yu 

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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