Forum Discussion
YOU DON'T HAVE ANY DATA GATEWAY
Looking for it, I found the problem and I fixed it. Thank you very much for your help guys!
I'm describing below the issue and how I fixed it.
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I have 2 microsoft accounts with the same address( 365 account and an enterprise account) = [email protected]
But to use powerbi with this account, microsoft created other address ([email protected]) .
In the past, when I first install my gateway, I used [email protected] . And for some reason, powerbi services could not reach to the gateway anymore.
At the time that I put the [email protected] account address, powerbi services found my gateway.
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Conclusion: The account used in my gateway isn't the same account used in my powerbi services panel.
Thank you again for your time.
Super UserIt would appear that there is something going wrong during your Gateway installation.
Could you uninstall and make sure that the folder has been removed under C:\Program Files\On-premises data gateway
Looking for it, I found the problem and I fixed it. Thank you very much for your help guys!
I'm describing below the issue and how I fixed it.
--------------------------------------------------------------------------------------------------------
I have 2 microsoft accounts with the same address( 365 account and an enterprise account) = [email protected]
But to use powerbi with this account, microsoft created other address ([email protected]) .
In the past, when I first install my gateway, I used [email protected] . And for some reason, powerbi services could not reach to the gateway anymore.
At the time that I put the [email protected] account address, powerbi services found my gateway.
-------------------------------
Conclusion: The account used in my gateway isn't the same account used in my powerbi services panel.
Thank you again for your time.
- GilbertQThat is great, thanks for letting us know how you solved your issue!