Forum Discussion
YOU DON'T HAVE ANY DATA GATEWAY
Looking for it, I found the problem and I fixed it. Thank you very much for your help guys!
I'm describing below the issue and how I fixed it.
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I have 2 microsoft accounts with the same address( 365 account and an enterprise account) = [email protected]
But to use powerbi with this account, microsoft created other address ([email protected]) .
In the past, when I first install my gateway, I used [email protected] . And for some reason, powerbi services could not reach to the gateway anymore.
At the time that I put the [email protected] account address, powerbi services found my gateway.
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Conclusion: The account used in my gateway isn't the same account used in my powerbi services panel.
Thank you again for your time.
Thanks for answering! v-xicai GilbertQ
When I said that I removed the gateway, I removed from PowerBI services and unistalled the On-Premisses Data Gateway from the working station.
I re-installed the On-Premisses Data Gateway on the working station like the image above "GRIEG_TIGTZ" but at the Manage Gateway Panel it doesn't show.
Am I missing any step? Do I have to do anything else?
Guys!
looking for the problem, I just saw the loggin and it shows the following error:
[DM.Analytics] Performance counters not installed, application performance metrics will not be traced (category = Microsoft Power BI Enterprise Gateway)
- GilbertQ
Super User
Hi there
It would appear that there is something going wrong during your Gateway installation.
Could you uninstall and make sure that the folder has been removed under C:\Program Files\On-premises data gatewayLooking for it, I found the problem and I fixed it. Thank you very much for your help guys!
I'm describing below the issue and how I fixed it.
--------------------------------------------------------------------------------------------------------
I have 2 microsoft accounts with the same address( 365 account and an enterprise account) = [email protected]
But to use powerbi with this account, microsoft created other address ([email protected]) .
In the past, when I first install my gateway, I used [email protected] . And for some reason, powerbi services could not reach to the gateway anymore.
At the time that I put the [email protected] account address, powerbi services found my gateway.
-------------------------------
Conclusion: The account used in my gateway isn't the same account used in my powerbi services panel.
Thank you again for your time.- GilbertQThat is great, thanks for letting us know how you solved your issue!
