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barbforsman's avatar
barbforsman
Icon for Resolver I rankResolver I
6 years ago
Solved

Workspace is missing after group was deleted

A workspace is missing after one of the co-owners deleted the group.  Unfortunately this was more than 30 days ago so I'm unable to restore the group in O365 admin.  I am an admin and owner of the app, but without the workspace, I'm unable to do anything.

I want to unpublish the app.  How do I do this?

  • Icey's avatar
    Icey
    6 years ago

    Hi barbforsman ,

    I suggest you to create a support ticket to get further help. And please update the solution here when you solved the issue.

     

     

    Best Regards,

    Icey

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

9 Replies

    • barbforsman's avatar
      barbforsman
      Icon for Resolver I rankResolver I

      Thank you!  I do see the missing workspace in the admin portal, but I don't have the options to Edit, Access or Recover. I am a global admin with a Power BI Pro license, so I'm puzzled why these options are missing for me.

      • Icey's avatar
        Icey
        Icon for Community Support rankCommunity Support

        Hi barbforsman ,

        Did you select the workspace? The 'Edit' option only appears after that.

         

        Best Regards,

        Icey

         

        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • barbforsman's avatar
      barbforsman
      Icon for Resolver I rankResolver I

      Not yet.  I've opened a ticket with Microsoft Support and they are working on it.  I will post after they have helped resolve it.

      • barbforsman's avatar
        barbforsman
        Icon for Resolver I rankResolver I

        Microsoft says they are going to have to remove the app from the backend.  The group doesn't show up in O365 admin to restore, and we're unable to do anything with the app in power bi admin portal.