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psychobunny83
Helper I
Helper I

Why does it say a gateway is needed to use Azure SQL database?

Why is a gateway needed to use Azure SQL?

 

- Never used Power BI before, so signed up for a trial

- Brand new laptop, I install Power BI Desktop on it

- I open it and pick Get Data

- I pick Azure SQL database and enter the servername : 1433 with the database, and leave it as Import

- The first time I did this is asked for SQL database credentials, but since putting them in the first time it has never asked again any time I try to redo these steps

- It then shows all my tables, I click one and it shows sample data, I click Load and it loads it

- I create a quick report using the data which looks great, and select Publish

- I select our main Workspace for our company and it publishes to Power BI

- I go into Power BI on the web and can view the report, but when pressing Refresh under datasets it says a gateway is needed and gives this error https://imgur.com/a/uckcoi4

- I go to scheduled refresh, and it's greyed out, same with credentials and most others here.  Only gateway is not greyed out and is set to on but says I don't have one installed and need one.

 

This is the one and only report I have in Power BI there's no Excel reports or anything.  Why is it saying a gateway is needed to use Azure SQL? 

3 REPLIES 3
v-easonf-msft
Community Support
Community Support

Hi , @psychobunny83 

If your dataset  only  contains  azure sql data source,  gateway is  not required. Please make sure  you didn‘t integrated other data sources.

You can refer some related posts.

https://community.powerbi.com/t5/Desktop/Why-is-a-gateway-required-to-use-Azure-SQL-as-a-data-source...

 

Best Regards,
Community Support Team _ Eason

 

Greg_Deckler
Community Champion
Community Champion

Well, if you are seeing that, that is new, didn't use to be that way. Could be Temporary Service Insanity Syndrome. https://community.powerbi.com/t5/Desktop/Power-BI-Gateway-with-Azure-Database/td-p/76909

 

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".



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Huh, just checked one of my recent datasets. I am seeing the same thing. Azure SQL database, wants to use a gateway. I'm going to check a few things.



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