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caledonia
Regular Visitor

Why do i need a gateway?

I only use cloud and web data sources in the report. If I publish the report to the PBI Service, I am required to connect the gateway.
I don't need a gateway. Other reports work without problems. I use the same data sources in them.
I need to set up automatic update. Without a gateway, PBI Service won't let me do that.
Can you help me?

caledonia_0-1719996755065.pngcaledonia_1-1719996913218.png

 

5 REPLIES 5
Wikkleyn_81
Super User
Super User

Hi @caledonia I have seen this before with other users and I agree you don't requrie a gateway for a Cloud source.

 

Firstly, see if you can untoggle the On for the Use an On-premises or VNet data gateway. Although it does look greyed out.

Wikkleyn_81_0-1736420977652.png

Next, expand Data source credentials. Make sure none of teh sources has an error message. If it does, update the credentials.

 

If that doesn't sort the issue, create a Cloud connection for the source. This will also allow you to share the connection for other users to use. When done, click Apply

Wikkleyn_81_1-1736421252003.png

 

 

Hi @Wikkleyn_81 

Thank for your help. Unfortunately the problem persists.

1) I can't untoggle the On for the Use an On-premises or VNet data gateway.

2) Data source credentials are grayed out. I can't click on them.

3) I created Cloud connection for sources, but i can't click on Apply.

 

caledonia_0-1736497952892.png

 

@Wikkleyn_81 Do you know of another solution?

Anonymous
Not applicable

Hi,@caledonia 

Regarding the issue you raised, my solution is as follows:

1.First of all, you can check whether your cloud data is in a private network, if the cloud data is in a private network, a gateway is required.

Here is a screenshot of the official document:

vlinyulumsft_0-1720059442033.png

Here is a link to the official documentation:

Power BI implementation planning: Data gateways - Power BI | Microsoft Learn

 

2.Second, you can check that you are linking to a web data source using a web connector script that is using Web.Page functions, and that you have updated the semantic model or report after November 18, 2016, you must use a gateway for the refresh to work.

Here is a screenshot of the official document:

vlinyulumsft_1-1720059456983.png

 

Here is a link to the official documentation:

Troubleshoot refresh scenarios - Power BI | Microsoft Learn

 

3.Finally, your storage method requires a gateway whenever it involves direct queries and connection implementation.

Here is a screenshot of the official document:

vlinyulumsft_2-1720059468658.png

Here is a link to the official documentation:

Power BI implementation planning: Data gateways - Power BI | Microsoft Learn

 

 

Best Regards,

Leroy Lu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

Hi, @Anonymous 

 

PBIS is asking for a gateway for the original dataset, which has been uploaded to PBIS for a long time. I republished the modified version from Power BI Desktop, and now it is asking for a gateway. I tried publishing the same dataset under a different name, and the gateway is not required. I don’t understand what the issue is with the original dataset. Everything should be set up the same since it’s the same dataset.

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