Forum Discussion

caledonia's avatar
caledonia
Regular Visitor
2 years ago

Why do i need a gateway?

I only use cloud and web data sources in the report. If I publish the report to the PBI Service, I am required to connect the gateway. I don't need a gateway. Other reports work without problems. I ...
Need Help
Wikkleyn_81's avatar
Wikkleyn_81
Super User
1 year ago

Hi caledonia I have seen this before with other users and I agree you don't requrie a gateway for a Cloud source.

 

Firstly, see if you can untoggle the On for the Use an On-premises or VNet data gateway. Although it does look greyed out.

Next, expand Data source credentials. Make sure none of teh sources has an error message. If it does, update the credentials.

 

If that doesn't sort the issue, create a Cloud connection for the source. This will also allow you to share the connection for other users to use. When done, click Apply

 

 

caledonia's avatar
caledonia
Regular Visitor
1 year ago

Hi Wikkleyn_81 

Thank for your help. Unfortunately the problem persists.

1) I can't untoggle the On for the Use an On-premises or VNet data gateway.

2) Data source credentials are grayed out. I can't click on them.

3) I created Cloud connection for sources, but i can't click on Apply.