Forum Discussion
We couldn't install [app name] error message
We are currently sharing reports to our external users using workspace apps and the new app experience. Before the new app experience, everything worked fine. However, in the last couple of days, external users who could always access the app are now getting a "We couldn't install [app name]" message. At first this was just a couple of users but now we are starting to see more of this. Any help would be appreciated. Thanks.
1 Reply
- Greg_Deckler
Community Champion
Anonymous You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
