Forum Discussion
Visuals data in App not refreshing automatically even with scheduled refreshed enabled
Hi Anonymous ,
Yes,I agree with you,you just need to leave the gateway on,no need to keep the browser open,it should be a cache issue.
Best Regards,
KellyDid I answer your question? Mark my post as a solution!
lbendlin Thanks for your reply. The issue i'm facing (and I can't seem to replicate it at will frustratingly), is that the report doesn't refresh even after i've navigated through the different pages back and forth - it only refreshes after I click the refresh button. I'm also using Incognito windows to view the report, wonder if that's messing things up?
I'll keep that DQ function in mind for future projects, thanks for the heads up!
Hi Anonymous ,
Have you checked the refresh status for scheduled?
Go to setting>datasets:
Schedule refresh is a quene refresh,sometime it may be blocked waiting for the prior refreshes to be done.So check the status,if it shows failed,you will see what happens in the message box.If it shows success,it is just because that so many refreshes need to be done at the same time,and the refresh was lagged.
Best Regards,
Kelly
Anonymous Hi Kelly, thanks for your reply. I have checked the refresh history and the dataset refresh itself is working fine. I believe it's likely to be a cache issue. The app was not updated this morning (even though the dataset was) even though I was on an incognito browser and went through the "building app" loading screen. Only a browser refresh/ "... >refresh" updated the visuals. However, I suspect it's because I left the incognito window open from the previous day.
Hi Anonymous ,
Yes,I agree with you,you just need to leave the gateway on,no need to keep the browser open,it should be a cache issue.
Best Regards,
KellyDid I answer your question? Mark my post as a solution!