Viewing Scorecard in App

[aelsken]

Hi all, 
I have created a scorecard and published to an app but users are unable to see the scorecard. 
Confirmed that all metrics that the scorecard is pulling from are from reports inside the app. 
Users are able to view reports inside the app, just not the scorecard.
The workspace that the app is connected to is at premium capacity.
Users are free.
An error message does pop up for the users. 
I have tried adding a specific user to the permissions in the scorecard with no success.

Is there something I am missing? Or are there extra permissions i need to set? 

[v-yifanw-msft]

Hi @aelsken ,

Based on the details you have provided, you seem to have taken the correct initial steps.
Can you make sure that the scorecard has been shared correctly with the users. For more information, please see:

Create scorecards and manual metrics - Power BI | Microsoft Learn

At the same time, can you provide more details about the error messages? For example, details and screenshots of error messages encountered by users, whether the problem exists for all users or for a specific user.

Best Regards,

Ada Wang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[aelsken]

Thanks for the responce. It was my impression that you do not need to share when publishing to an app just like a report, is this not the case with scorecards? I have contributor role in the workspace but I can only share to people with existing access. When I use the share with existing users link, they still get the same  error. I have contacted my admin on that reguard. As for the error:
Activity ID: c58d6296-03ed-40e2-8c74-2551b653bab4
Request ID: a25d2308-4543-5572-077e-da177d952fb1
Correlation ID: 95be7c6f-28d6-e5df-c8e0-df4eab6eb561
Time: Tue Apr 30 2024 08:10:35 GMT-0700 (Pacific Daylight Time)
Service version: 13.0.23120.63
Client version: 2404.3.18977-train
Cluster URI: https://wabi-us-gov-tb-texas-redirect.high.analysis.usgovcloudapi.net/