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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

User can view shared report but cannot view the corresponding shared dashboard

Hello,

There are 2 users in a same domain.  We configured for them all permission and access rights.   Then we shared 4 reports and 1 corresponding dashboard to them.  One user can view everything fine while the other can view all reports correctly but not the dashboard.

He sees 'a cross and See details' on each tile.  When clicking the 'See details' link.  It shows 'Couldn't load the data for this visual.

 

The point is he can view all reports separately.

Am I overlooking anything?  Any comment is welcome.

 

Best regards

James

  • Anonymous's avatar
    Anonymous
    5 years ago

    Hi Xiaoxin,

    There is no RLS inside.

    We have solved the problem by re-pin all tiles to a new dashboard.

     

    Thanks for all replies.

    James

7 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    HI Anonymous,

    What type of data source that you used to design your report? If you mean SSAS live mode, you may need to do add additional steps to configure UPN.

    Manage your data source - Analysis Services#user-names-with-analysis-services 

    BTW, have many report content are you used to design your dashboard? if your dashboard contains multiple reports, you need to share all dataset permissions that used in the dashboard to users.
    Regards,

    Xiaoxin Sheng

    • Anonymous's avatar
      Anonymous
      Not applicable

      Thanks v-shex-msft,

      Yes, it is a SSAS live mode data source.  We have handled the UPN by the "Map user names" function in "Manage gateways" setup throught Power BI services.

      The dashboard contains tiles from 5 different reports.  We have granted read permission to the user for the dashboard and all related reports.

       

      Best regards

      James

      • Anonymous's avatar
        Anonymous
        Not applicable

        HI Anonymous,

        Sure, I suppose these different report contents are working with different datasets and they may in the different connection modes, right?
        If you are work with datasets who mixed with both on-premise and cloud data source, please turn on the option to allow the gateway to manage the cloud data source refresh.

        Merge or append on-premises and cloud data sources 
        Regards,

        Xiaoxin Sheng

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Xiaoxin,

    There is no RLS inside.

    We have solved the problem by re-pin all tiles to a new dashboard.

     

    Thanks for all replies.

    James

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi Anonymous,

      It sounds like something wrong with the original report content mappings and they fixed it when you rebuild this sharing content.

      Anyway, I'm glad to hear your issue solved.😊
      Regards,

      Xiaoxin Sheng