Forum Discussion

nqzhhzmn's avatar
nqzhhzmn
Advocate II
5 years ago
Solved

Usage metrics

Does anyone know if it is possible to look at how people are using Power BI in the organization?  This is what I have so far:

 

General Comment
  • nqzhhzmn's avatar
    nqzhhzmn
    5 years ago

    I opened a case and Microsoft advised me to turn off "Block classic workspace creation"  in the Power BI admin portal at Tenant Settings > Workspace Settings > Block classic workspace creation.  After this, the report in question worked.

10 Replies

  • nqzhhzmn's avatar
    nqzhhzmn
    Advocate II
    5 years ago

    I opened a case and Microsoft advised me to turn off "Block classic workspace creation"  in the Power BI admin portal at Tenant Settings > Workspace Settings > Block classic workspace creation.  After this, the report in question worked.

  • selimovd's avatar
    selimovd
    Most Valuable Professional
    5 years ago

    Hello nqzhhzmn ,

     

    this is a little strange. Did you try it in another browser?

    In general the usage metrics in the admin portal are not the best statistics. You are very limited there.

    There are more sources where you can get usage data:

     

    I would maybe try to get the data from the activity log as it gives a good overview over the usage within the Power BI service. You can then create a Power BI report based on the activity log in order to analyze the tenant.

     

    If you need any help please let me know.
    If I answered your question I would be happy if you could mark my post as a solution ✔️ and give it a thumbs up 👍
     
    Best regards
    Denis
     
    • nqzhhzmn's avatar
      nqzhhzmn
      Advocate II
      5 years ago

      Yes, I have tried both Google Chrome and Microsoft Edge.  It gives the same error in both.  We are interested in general in understanding which users are using Power BI at all.  So the usage metrics for individual reports does not do that.

       

      The second type of auditing you suggested is the one that doesn't work.

       

      We are looking for an easy way to do this, and using PowerShell or creating a Power BI report based on auditing logs is much too complex a project for the simple task we are intersted in.

      • v-jingzhang's avatar
        v-jingzhang
        Community Support
        5 years ago

        Hi nqzhhzmn 

        Does your admin usage metrics dashboard work now? If not, is it possible to ask other Power BI admins or global admins in your organization to log in the Power BI Service and check whether they can see the content of usage metrics dashboard in their admin portals? 

         

        If the admin usage metrics dashboard still doesn't work, please open a support ticket at https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET". The engineers can help investigate this issue from the back-end side.

         

        Regards,
        Community Support Team _ Jing

  • dunn1373's avatar
    dunn1373
    Frequent Visitor
    4 years ago

    Hello, thanks for the post as you saved me a ton of time figuring out what to do!  

     

    Have you figured out how to customize the report to specific time-frames?