Forum Discussion
Usage metrics
I opened a case and Microsoft advised me to turn off "Block classic workspace creation" in the Power BI admin portal at Tenant Settings > Workspace Settings > Block classic workspace creation. After this, the report in question worked.
Strangely, the usage metrics report I am seeing in my Sales workspace gives usage metrics for all the reports in the workspace. It is exactly what I was looking for, but I don't know where it came from or why the admin portal usage metrics dashboard is giving an error.
It is a new feature provided by the improved usage metrics report in new workspaces. You can select a report in a new workspace, click ... to open the context menu and click View usage metrics report. If this is the first time you do this, Power BI might open the old usage metrics report. To display the improved usage metrics report, in the upper right corner, toggle the New usage report off switch to On. See Monitor usage metrics in the new workspace experience (preview) - Power BI | Microsoft Docs for more details about this feature.
For the admin portal usage metrics dashboard, I'm not sure why it is not generated correctly. Since we cannot re-generate it from the frontend, I suggest that you create a support ticket to ask engineers to help investigate the issue from the backend.
Jing
Right, except the usage metrics report I am seeing is not for one report. It is for all the reports in the workspace. I am using the new workspace experience.
I have generated a support request as you suggested.