Forum Discussion

kleighton's avatar
kleighton
Icon for Helper II rankHelper II
6 years ago

Usage metrics blank

I created a new report and published it to service approx 3 weeks ago. When i run the usage metrics report for this it is blank. All my previous reports do not have this problem, just this "new" rep...
Need Help
kleighton's avatar
kleighton
Icon for Helper II rankHelper II
6 years ago

Thanks for the replies, i did indeed open a ticket with support, ill update when i talk with the tech today..

  • v-easonf-msft's avatar
    v-easonf-msft
    Icon for Community Support rankCommunity Support
    6 years ago

    Hi , kleighton 

    Could you please tell me whether your problem has been solved?
    If it is,  please mark the helpful replies or add your reply as Answered to close this thread.
    It will help other community members easily find the solution when they get the similar issue.

     

    Best Regards,
    Community Support Team _ Eason

    • kleighton's avatar
      kleighton
      Icon for Helper II rankHelper II
      6 years ago

      Hi,

       

      I created a ticket with support and they have been investigating the issue over the last couple of weeks. The latest reply i received was

       

      "Product team have identified a bug in the processing pipeline for usage metrics. 
      Could you please  provide a list of report, dashboards in the workspace that is facing this issue so we can backfill the data for this customer."

       

      So, im waiting to see the outcome

      I will update once i know more!

      Keith