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kleighton's avatar
kleighton
Icon for Helper II rankHelper II
6 years ago

Usage metrics blank

I created a new report and published it to service approx 3 weeks ago. When i run the usage metrics report for this it is blank. All my previous reports do not have this problem, just this "new" rep...
Need Help
v-easonf-msft's avatar
v-easonf-msft
Icon for Community Support rankCommunity Support
6 years ago

Hi , kleighton 

The problem maybe a temporary issue just depends on when the report was created.

It is suggested to create a support ticket to investigate this issue.

As a workaround , Office 365 Audit logs  can be used to determine report usage during this period of time. Office 365 Audit logs can correctly logs all the data.

 

Best Regards,
Community Support Team _ Eason
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