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Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Usage metrics are blank

Hi all, For this only one report in my app workspace, the usage metric always returns Blank value. I am constantly checking the report so the views should not be blank. The other reports in my wor...
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  • Anonymous's avatar
    Anonymous
    8 years ago

    I have created ticket with MS Support.

    Response I received: 

     

    The issue is due to SQL Timeout in our North Europe cluster. I have checked with the PG team for ETA to fix this issue. Fix will be deployed in first week of January 2018.

     

    Regards,

    Mannu

Anonymous's avatar
Anonymous
Not applicable
8 years ago

I have created ticket with MS Support.

Response I received: 

 

The issue is due to SQL Timeout in our North Europe cluster. I have checked with the PG team for ETA to fix this issue. Fix will be deployed in first week of January 2018.

 

Regards,

Mannu

ema31's avatar
ema31
Frequent Visitor
8 years ago

Anonymous

 

Hi Mannu, 

Is there any update to the deployment of the blank user metrics for Northern Europe. It still appears blank.

 

Thanks for your attention.

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    We have been facing same issues for some time. Can Microsoft check when the fixing can be done?

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    ema31

    I think, MS hasn't provided a fix for the issue.

    We still see the same problem.

     

    Mannu