Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Usage metrics are blank

Hi all, For this only one report in my app workspace, the usage metric always returns Blank value. I am constantly checking the report so the views should not be blank. The other reports in my wor...
Need Help
  • Anonymous's avatar
    Anonymous
    8 years ago

    I have created ticket with MS Support.

    Response I received: 

     

    The issue is due to SQL Timeout in our North Europe cluster. I have checked with the PG team for ETA to fix this issue. Fix will be deployed in first week of January 2018.

     

    Regards,

    Mannu

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Does that report have a dashboard?  Are you checking the dashboard instead of the report?

Anonymous's avatar
Anonymous
Not applicable
8 years ago

No the report does not have any associated dashboard.

  • v-huizhn-msft's avatar
    v-huizhn-msft
    Icon for Microsoft Employee rankMicrosoft Employee
    8 years ago

    Hi Anonymous,

    We have reported the similar issue internally. The ICM is 52229904. We will post the update if there is any solution.

    Best Regards,
    Angelia

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      Thanks. That seems to happen with all the new reports that I uploaded into workspace, not only to that particular report. Usage metric for the old ones still work just fine.

      • v-huizhn-msft's avatar
        v-huizhn-msft
        Icon for Microsoft Employee rankMicrosoft Employee
        8 years ago

        Hi Anonymous,

        You're welcome, I am glad to help you, we are waiting the updata information. Could you please mark the useful reply as answer? So that more people will get helpful information easily.

        Thanks,
        Angelia