Forum Discussion
Usage Metrics are empty for single-tab reports
Community SupportHi Anonymous
1.Please go to audit log check if there is any activity for the tracked report/dashboard.
2.To see the metrics for all the dashboards or for all the reports in the workspace, you have to remove a filter. See: https://docs.microsoft.com/en-us/power-bi/service-usage-metrics#remove-the-filter-to-see-all-workspa....
3.It could take 24 hours to update the reports. Please test after 24 hours to see if the data is updated.
4.Your Power BI admin has to have enabled usage metrics for content creators. You Power BI admin may have also enabled collecting per-user data in usage metrics. Read about how to enable these options in the admin portal.
5.Please check these limitations here.
You can refer to the document: https://docs.microsoft.com/en-us/power-bi/service-usage-metrics.
Thanks for the details.
Unfortunately, I am not the admin for my organization.
That being said, I had reporting for the previous files I had published.
The steps that caused this errors were:
1. Reports were published and had reporting going for 1+ years.
2. New files were published, reports from step 1 were turned off.
3. Usage metrics show up blank, although our team, as well as other teams (50+ people), are regularly using these reports.
The only difference between previous reports is that they are single tab reports, while the previous reports had mutliple tabs (this primarily impacted navigation structure).
To me, this looks like a bug.
- KBO
Memorable Member
Hi Anonymous ,
If published the report again than the usage metric will be empty in he first step. After a while you should be able to see the you usage of the report. Is the issue still there?
Best,
Kathrin
If this post has helped you, please give it a thumbs up!
Did I answer your question? Mark my post as a solution!
