Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

Reply
azakir
Resolver I
Resolver I

Usage Metrics Report

Hi Guys. 

We had an employee who ran a usage metrics report and now have left the organization. The issue we're facing is that report hasn't been updated since 30/07/2024, and we can't seem to refresh it. If I go to "View Semantic Model" I get the following error: 

azakir_0-1724740084845.png

 

"Download this file" option has also been greyed out. I am the admin of Power BI, does anyone has any workaround? Also, can't seem to delete the current usage report, and if I run new one, it still gets linked to this semantic model and has been stuck on 30/07/2024

1 ACCEPTED SOLUTION
SaiTejaTalasila
Super User
Super User

Hi @azakir ,

 

If you are the tenant admin then you can use your tenant admin account and you can download that file.But if it is still not showing the tenant admin account then I don't think you can recover it.

 

Thanks,

Sai Teja 

View solution in original post

1 REPLY 1
SaiTejaTalasila
Super User
Super User

Hi @azakir ,

 

If you are the tenant admin then you can use your tenant admin account and you can download that file.But if it is still not showing the tenant admin account then I don't think you can recover it.

 

Thanks,

Sai Teja 

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now!

December 2025 Power BI Update Carousel

Power BI Monthly Update - December 2025

Check out the December 2025 Power BI Holiday Recap!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.