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Dilays's avatar
Dilays
Frequent Visitor
3 years ago
Solved

Usage Metrics Report - Date Error

Hi. When I try to reach the Usage Metrics Report to check my reports' usage located under different workspaces, I realized that the date filter is only displaying 3/4/2023 and 4/4/2023 date intervals. But I know that this must be display the last 30 days from today. Since we are in the 7th month, I think something is wrong here. 

There is a toggle top right corner called New Usage Reports On and although I close and reopened that, nothing changed. 

 

 

When I close that toggle, the page changes and what I see is the current date. Looks like it works properly. But when I open that toggle again, it shows the 3rd month again. 

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In addition, I see something like that: 

I duplicated Usage Metrics Reports and edited them. I think the problem is because of this. But since I cannot reach the dataset, it gives an error and I cannot solve this. I do not know what I have to do and why those reports give errors. Help me, please. 

 

 

 

  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi Dilays ,

    Have submitted this issue internal to confirm, would update here as soon as possible if there is any update about it.

     

    Best Regards
    Community Support Team _ Rongtie

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

     

5 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Dilays ,

    Have submitted this issue internal to confirm, would update here as soon as possible if there is any update about it.

     

    Best Regards
    Community Support Team _ Rongtie

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

     

  • Dilays's avatar
    Dilays
    Frequent Visitor

    Hi  Anonymous 

    Thank you for your answer. I am waiting

  • Dilays's avatar
    Dilays
    Frequent Visitor

    Hi again, Anonymous 

    Unfortunately, there is no accepted solution to this problem. The problem I'm having is still ongoing.

     

  • Dilays's avatar
    Dilays
    Frequent Visitor

    Anonymous hi. I am still having the same problem and there is no accepted solution here. Can you please help me?