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MA14
Helper I
Helper I

Unable to set Scheduled Refresh for data from shared email account

Hello,

I created a dashboard where data is coming from a shared email inbox but I am getting error "Failed to update data source credentials..." when setting the scheduled refresh. I have access to the shared email inbox and was able to create a dashboard but I cannot create a scheduled refresh, see screenshot below. Thank youCapture.JPG

1 ACCEPTED SOLUTION

We cannot add a gateway to our data sources. I end up automating and saving it to a spreadsheet in Sharepoint and it works.

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4 REPLIES 4
GilbertQ
Super User
Super User

Hi @MA14 

 

What happens if you change the privacy level to Organizational?

 

Also can you make sure that the connection detials you entered do successfully authenticate?





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Power BI Blog

I tried all the options, Public, Private and Organizational but it did not work. And for this reason I cannot authenticate. But I was able to connect and get the data from the shared email inbox, I just cannot schedule refresh.

Hi @MA14 

 

What happens if you use the On-Premise Gateway does that then work?





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Power BI Blog

We cannot add a gateway to our data sources. I end up automating and saving it to a spreadsheet in Sharepoint and it works.

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