Forum Discussion
Unable to schedule refresh from https custom connector to JITBIT
jdiperri2555 OK, but you mentioned a custom connector. So, like a custom connector that you created or a third party created or did you use the standard Web connector?
This is a custom connector that JITBIT created. JITBIT is our helpdesk application and is cloud hosted.
- kontil1 year agoFrequent Visitor
Hey jdiperri2555 , I am facing the exact same issue, did you managed to find a solution to this? I've reached out Microsoft PBI team but they mention there's nothing we could do for now Jitbit is not certified on their side yet... Thanks Lmk! 🙂
- jdiperri25551 year agoNew Member
Hi Kontil,
Unfortunately, I came to teh same conclusion and there is no way to automatically refresh the data. Worse yet, there is no support with JITBIT as you know. I am manually refreshing the report everyday. This is one of teh limitations with going with such a cheap platform like JITBIT. We will be most likely moving to Zendesk or a more capable platform next year.
- kontil1 year agoFrequent Visitor
Thanks jdiperri2555! Have you considered using a PowerShell script? I'm experimenting with it, and hopefully there may be a way to schedule the refresh 🙂