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ScrubberKing
Helper I
Helper I

Unable to edit Data Source Credentials or Schedule a refresh

Hello,

 

I have uploaded a pbix file to the service and when trying to schedule a refresh I am unable to edit my credentials or even set up the refresh. I do not have the on premises gateway installed but that has never been an issue in the past. I did get a failed to refresh due to an expired password query this morning on another data set that has one of the same data sources, and was unable to alter credentials there as well.

 

What I see:

 

 

 

I also tried to just refresh from the service which failed, giving me the following error: 

 

Something went wrong
Scheduled refresh has been disabled.
Please try again later or contact support. If you contact support, please provide these details.
Data source error: Scheduled refresh is disabled because at least one data source is missing credentials. To start the refresh again, go to this dataset's settings page and enter credentials for all data sources. Then reactivate scheduled refresh.
Cluster URI: WABI-NORTH-EUROPE-redirect.analysis.windows.net
Activity ID: 9cc8bab1-bda0-410d-ad38-e27494caa9b1
Request ID: f00959d9-2630-361b-d323-5b3df6120d74
Time: 2019-01-29 17:10:28Z

2 REPLIES 2
asocorro
Skilled Sharer
Skilled Sharer

Except for some Azure source instances, you need an on-premises data gateway to refresh data.  What and where is your data source?

Connect with me in LinkedIn: https://pr.linkedin.com/in/adolfosocorro
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I have sources in Redshift, Salesforce, Google Analytics, and some web links... I don't remember setting up a gateway before so I'm unsure why it decided to quit working now but I'll try setting it up and seeing what happens. 

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