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ovemor
Frequent Visitor

Unable to create app workspace

 
When trying to create an app workspace with one group member, I get an error message, saying something went wrong, with the details beneath (sorry about the language, but guess the content should be understandable).
 
When trying to create the app workspace, it says that the workspace id is avalable. I have tried both including members, not including members and myself.
 
Is there anyone who has experienced the same, and/or might know what could fix this problem?
 
Thanks!
 
Best regards,
Ove
 
Aktivitets-ID5326812d-38d6-ecb4-c648-881747f24d72
Forespørsels-ID90ebb089-fcb3-e53e-4f52-a6b8f3e1b628
Korrelasjons-ID5f0a83cb-896a-e55d-6b53-6c6524799535
Statuskode500
KlokkeslettMon May 15 2017 10:41:06 GMT+0200 (Vest-Europa (sommertid))
Versjon13.0.1700.2143
1 ACCEPTED SOLUTION

Hi @ovemor

Regarding to this issue, please review the answer in the following knowledge base.

Couldn't create the group

Thanks,
Lydia Zhang

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

14 REPLIES 14
Anonymous
Not applicable

I am having the same problem. I was able to create an App Workspace just 2 weeks ago, but now cannot create a new one. I receive the same error as others posted.

 

Couldn't create the app workspace.
Please try again later or contact support. If you contact support, please provide these details.

Activity IDf0c0e000-26c9-4728-9d70-9934a04b72a6

Request IDafa0bf73-da76-eb6c-75ae-19198761ff94

Correlation IDe53a422c-b648-9b2e-aedf-9847a99d09f9

Status code500

TimeMon Feb 26 2018 14:54:53 GMT-0700 (Mountain Standard Time)

Version13.0.4482.147

Cluster URIhttps://wabi-us-east2-redirect.analysis.windows.net

Armelito
New Member

I have the same issue. This would be the 2nd app workspace I'd create but getting same error discussed above. I checked and I CAN create groups in Office 365. I am currently using a trial Pro license

Anonymous
Not applicable

I trid doing it next day and followed the same procedure and I was able to create groups and workspaces.

Hi,

 

We have this excact same problem with the same error, but we have enabled user group creation so it has to be something else? What could it be?

 

What kind of permissions the user needs to create the app workspace? Currently it is Global Admin so should have enough rights...

 

Br, Teemu

Anonymous
Not applicable

I tried creating an app workspace without adding anyone to the group. But then I got this error:

Something went wrong
Couldn't create the app workspace.
Please try again later or contact support. If you contact support, please provide these details.
Get help

@Anonymous: See reply from @v-yuezhe-msft above. Are you allowed to create Office 365 groups?

Anonymous
Not applicable

yes, I can create groups. Today I tried creating an app and it worked without any error. Thanks 🙂

Seth_C_Bauer
Community Champion
Community Champion

@ovemor are you a Pro license user? Do you have other App Workspaces, and this is a new error, or is this the first time creating one with this account?


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Yes, I am using a trial license at the moment. This is the first new workspace I've tried to create after the update to app workspaces.

Hi @ovemor

Regarding to this issue, please review the answer in the following knowledge base.

Couldn't create the group

Thanks,
Lydia Zhang

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

The referenced knowledge base article does not exist.

Thanks, Lydia, you were spot on! The problem was that we were not allowed to create Office 365 groups.

 

I heard that this would be solved in some future release, so that it is possible to create app workspaces without creating new Office 365 groups.

 

Best,

Ove

 

Thanks, Lydia. I'll try to get hold of the right persons to see if that might be the issue.

I also face the same:

Activity ID314aadd4-d093-9272-d250-5b5cb71b22f2
Request ID4ce1ca78-9f79-cdcf-c432-26d45c0267de
Correlation IDfd00ddde-5622-b0f0-d434-100a75d73d61
Status code500
TimeMon Jun 19 2017 00:21:31 GMT+0300 (Jerusalem Daylight Time)
Version13.0.1700.2502

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